Salary by experience
View as table
| Experience | Salary (CHF) |
|---|---|
| 0-2 yrs | CHF 78'000 |
| 3-5 yrs | CHF 78'000 |
| 6-8 yrs | CHF 84'333 |
| 9-11 yrs | CHF 78'000 |
| 12-21 yrs | CHF 85'000 |
| 21+ yrs | CHF 87'525 |
Top HR
Swiss professionsHospitality & Hotels
Portier/-ière
You look after guests and take care of luggage and minor repairs in the hotel.
01 · Overview
What this profession is about
As a Portier/-ière, you support guests with their luggage, carry out minor repairs, and help with housekeeping.
The role of Portier/-ière combines practical work with direct guest service. You are the first point of contact in the hotel and ensure smooth operations. Alongside transporting luggage, you carry out minor maintenance tasks and support various departments. The job requires physical fitness, technical understanding, and a strong service mindset. If you enjoy staying active and working in a team, you will find a varied role here.
FieldHospitality & Hotels
Education pathSpecialisation / Professional Function
IndustryHospitality, Housekeeping & Facility Management
Swissdoc 0.220.42.0
02 · Salary
What you can earn
✓ Strong salary match
Salaries reflect Swiss market data. Range covers entry to senior. Salary reference based on Gastgeber. Based on 536 observations, updated 7 months ago.
Salary trend
-4% over decadeView as table
| Period | Salary (CHF) |
|---|---|
| 2014-2016 | CHF 88'400 |
| 2017-2019 | CHF 82'100 |
| 2020-2022 | CHF 81'250 |
| 2023-2025 | CHF 84'716 |
Top earning cantons
View as table
| Canton | Salary | Obs. |
|---|---|---|
| Basel-Land | CHF 90'400 | 16 |
| Zurich | CHF 86'475 | 154 |
| Grisons | CHF 85'696 | 14 |
| Zug | CHF 85'293 | 14 |
| St. Gallen | CHF 84'600 | 32 |
| Schwyz | CHF 81'900 | 15 |
Top paying industries
View as table
| Industry | Salary | Obs. |
|---|---|---|
| Public administration / Associations | CHF 104'500 | 6 |
| Health care / Social services | CHF 92'150 | 42 |
| Service sector in general | CHF 87'000 | 8 |
| Catering / Hotel | CHF 83'160 | 387 |
| Retail trade / Wholesaling | CHF 75'600 | 13 |
| Tourism / Travel / Recreation | CHF 74'100 | 13 |
03 · Pathway
How to enter and grow
Swiss training pathway available in the full profile
- 🎓 Portier/-ière
Official education path
Training usually takes place directly at the workplace through practical onboarding and on-the-job training.
Typical training path
Portier/-ière
Prerequisites
- on the job training
Requirements
- Physical resilience
- Technical understanding
- Guest and service orientation
- Hygiene awareness
- Quality awareness
Where this can lead
Career changers can often enter the field if you already have experience in the hotel industry or in service roles.
04 · Skills & fit
What it takes
Required skills
- Physical fitness
- Technical understanding
- Service orientation
- Hygiene awareness
- Teamwork
Personality fit
- Swiss career path
- Career transition
- Professional growth
05 · Daily reality
What the work feels like
Typical day
You stand in the reception area and take the luggage from arriving guests. Afterwards, you quickly check the function of hotel equipment and report minor repairs to the responsible department.
- You safely transport guest luggage to their rooms.
- You help clean the publicly accessible areas of the hotel.
- You carry out minor repairs on doors, windows, or equipment.
- You support the housekeeping team with room preparation.
- You coordinate the receipt of goods deliveries in the service area.
- You work closely with the laundry and the restaurant service.
Working conditions
You mainly work in the hotel lobby and in the public zones of the building. Depending on the need, you move between the reception, the corridors, and the storage rooms.
Strengths
- Physical fitness
- Technical understanding
- Service orientation
- Hygiene awareness
- Teamwork
Trade-offs
- Physical strain
- Shift work
- Changing tasks
- High expectations
06 · Similar
