Business, Administration & Tourism

Mitarbeiter/in Tourismusbüro

You advise guests, organise experiences and manage the tourism office

Mitarbeiter/in Tourismusbüro

01 · Overview

What this profession is about

You advise tourists, sell tickets and accommodation and coordinate local events

In the heart of the region, you are the first point of contact for travellers. You combine personal advice with efficient organisation. Whether at the counter, on the phone or online: you act as a link between guests, service providers and the local community. Your daily goal is to plan unforgettable stays and actively promote the tourist destination.

FieldBusiness, Administration & Tourism
Education pathSpecialisation / Professional Function
IndustryHospitality: Administration
Swissdoc 0.640.25.0

02 · Salary

What you can earn

MedianCHF 72'500
CHF 63'700CHF 130'000
✓ Strong salary match
Salaries reflect Swiss market data. Range covers entry to senior. Salary reference based on Tourism Professional. Based on 25 observations, updated 7 months ago.

Salary by experience

40k60k80k100kmedian 73k60k95k77k72k90k26k0-2 yrs3-5 yrs6-8 yrs9-11 yrs12-21 yrs21+ yrs
View as table
ExperienceSalary (CHF)
0-2 yrsCHF 60'000
3-5 yrsCHF 95'134
6-8 yrsCHF 77'451
9-11 yrsCHF 72'250
12-21 yrsCHF 90'000
21+ yrsCHF 26'169

Salary trend

+11% over decade
55k60k56k55k64k62k2014-20162017-20192020-20222023-2025
View as table
PeriodSalary (CHF)
2014-2016CHF 56'400
2017-2019CHF 54'600
2020-2022CHF 63'700
2023-2025CHF 62'457

Top paying industries

  • Tourism / Travel / RecreationCHF 72'25016 obs.
View as table
IndustrySalaryObs.
Tourism / Travel / RecreationCHF 72'25016

03 · Pathway

How to enter and grow

Swiss training pathway available in the full profile

  • 🎓 Mitarbeiter/in Tourismusbüro

Official education path

Entry is usually via initial commercial training or relevant practical experience in the service industry.

Typical training path

Mitarbeiter/in Tourismusbüro

Prerequisites

  • Good German and foreign language skills
  • IT user skills

Requirements

  • Service orientation
  • Communication skills
  • Enjoyment of sales and advising
  • Interest in organisational and administrative tasks
  • Familiarity and identification with the city, region or similar is advantageous

04 · Skills & fit

What it takes

Required skills

  • Service orientation
  • Communication skills
  • Organisational skills
  • Language skills

Personality fit

  • Swiss career path
  • Career transition
  • Professional growth

05 · Daily reality

What the work feels like

Typical day

You stand at the reception desk and answer initial questions about sights and public transport. Afterwards, you move to the office to confirm hotel stays and update the event calendar for the coming weekend.

  • You advise guests in person at the counter about local sights and leisure activities.
  • You sell admission tickets, city maps and souvenirs to visitors.
  • You book accommodation and tours for individual groups or solo travellers.
  • You prepare tax invoices and manage the relevant accounts.
  • You coordinate telephone and written requests as well as chat messages in customer communications.
  • You maintain the event calendar and organise smaller local sports or cultural events.
  • You work closely with tour guides and local service partners.

Working conditions

You work in tourism offices, on tourism platforms or in local visitor centres. Your workplace is often a publicly accessible office with a reception area.

Strengths

  • Service orientation
  • Communication skills
  • Organisational skills
  • Language skills

Trade-offs

  • Seasonal workload
  • Shift work
  • Emotional demand
  • Administrative effort

06 · Similar

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