Sales & Procurement

Leiter/in Verkaufsinnendienst

You lead the internal team and support sales with complex orders.

Leiter/in Verkaufsinnendienst

01 · Overview

What this profession is about

You manage sales processing, coordinate clerks, and relieve sales management of administrative tasks and quotes.

The control of sales processes is at the center of your daily work. You coordinate your team, check orders, and create calculations. You take on leadership tasks and ensure smooth communication between the warehouse, shipping, and customers. Organisational talent and assertiveness are your most important tools for success. You relieve sales management of administrative matters and ensure optimal order processing.

FieldSales & Procurement
Education pathSpecialisation / Professional Function
IndustryWholesale
Swissdoc 0.613.53.0

02 · Salary

What you can earn

MedianCHF 67'600
CHF 46'600CHF 102'055
✓ Strong salary match
Salaries reflect Swiss market data. Range covers entry to senior. Salary reference based on Purchasing Assistant. Based on 1,495 observations, updated 7 months ago.

Salary by experience

70k80kmedian 68k62k65k70k69k76k81k0-2 yrs3-5 yrs6-8 yrs9-11 yrs12-21 yrs21+ yrs
View as table
ExperienceSalary (CHF)
0-2 yrsCHF 62'400
3-5 yrsCHF 65'039
6-8 yrsCHF 70'000
9-11 yrsCHF 68'880
12-21 yrsCHF 75'780
21+ yrsCHF 81'250

Salary trend

+9% over decade
65k70k66k65k67k72k2014-20162017-20192020-20222023-2025
View as table
PeriodSalary (CHF)
2014-2016CHF 66'000
2017-2019CHF 65'000
2020-2022CHF 67'400
2023-2025CHF 72'000

Top earning cantons

  • SchaffhausenCHF 81'25015 obs.
  • SchwyzCHF 71'50021 obs.
  • GenevaCHF 71'40053 obs.
  • ZugCHF 70'75034 obs.
  • ZurichCHF 69'807256 obs.
  • AargauCHF 68'125152 obs.
View as table
CantonSalaryObs.
SchaffhausenCHF 81'25015
SchwyzCHF 71'50021
GenevaCHF 71'40053
ZugCHF 70'75034
ZurichCHF 69'807256
AargauCHF 68'125152

Top paying industries

  • EducationCHF 79'0506 obs.
  • Banking / Financial institutionsCHF 77'5908 obs.
  • Agriculture / Forestry / WoodCHF 75'7506 obs.
  • Tourism / Travel / RecreationCHF 73'5008 obs.
  • Transport / LogisticsCHF 72'00021 obs.
  • Public administration / AssociationsCHF 71'47318 obs.
View as table
IndustrySalaryObs.
EducationCHF 79'0506
Banking / Financial institutionsCHF 77'5908
Agriculture / Forestry / WoodCHF 75'7506
Tourism / Travel / RecreationCHF 73'5008
Transport / LogisticsCHF 72'00021
Public administration / AssociationsCHF 71'47318

03 · Pathway

How to enter and grow

Swiss training pathway available in the full profile

  • 🎓 Leiter/innen Verkaufsinnendienst

Official education path

Entry is usually through internal promotion or a lateral move after completing initial commercial training.

Typical training path

Leiter/innen Verkaufsinnendienst

Prerequisites

  • Grundausbildung im Verkauf oder im kaufmännischen Bereich
  • Mehrjährige Erfahrung im Verkaufsinnen- oder Aussendienst

Requirements

  • Organisationstalent
  • Führungsfähigkeit
  • Durchsetzungsvermögen

Where this can lead

Career changers with many years of sales experience can often move directly into this role.

04 · Skills & fit

What it takes

Required skills

  • Leadership skills
  • Organisational talent
  • Assertiveness
  • Analytical thinking

Personality fit

  • Swiss career path
  • Career transition
  • Professional growth

05 · Daily reality

What the work feels like

Typical day

You sit at your desk and check incoming orders for completeness. Together with your team, you clarify open questions with shipping. You also prepare calculations for customers.

  • You coordinate daily order processing from the initial order to delivery.
  • You lead the team of internal clerks.
  • You create detailed quotes and calculations for complex customer orders.
  • You relieve sales management of administrative tasks and reports.
  • You support the field sales team in following up on customer meetings.
  • You review statistics and continuously optimize internal sales processes.

Working conditions

You usually work in the offices of trading or manufacturing companies. Your workspace features modern office systems and close coordination with the warehouse and shipping departments.

Strengths

  • Leadership skills
  • Organisational talent
  • Assertiveness
  • Analytical thinking

Trade-offs

  • High responsibility
  • Administrative workload
  • Communication pressure
  • Process optimization

06 · Similar

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