Salary by experience
View as table
| Experience | Salary (CHF) |
|---|---|
| 0-2 yrs | CHF 58'500 |
| 3-5 yrs | CHF 60'000 |
| 6-8 yrs | CHF 65'000 |
| 9-11 yrs | CHF 68'250 |
| 12-21 yrs | CHF 74'328 |
| 21+ yrs | CHF 78'000 |
Top HR
Swiss professionsMetal, Machinery & Watchmaking
Uhrmacher/in im Service après-vente / Service after sales
You repair watches and support customers in after-sales service.
01 · Overview
What this profession is about
Watchmakers in after-sales service repair timepieces, prepare quotes, and advise customers in specialty shops or the industry.
You take responsibility for after-sales service in the Swiss watch industry or in exclusive specialty shops. Your main tasks include the precise repair of timepieces, accepting repair orders, and preparing quotes. At the same time, you advise customers with expert knowledge and handle administrative tasks behind the scenes. This profession combines craftsmanship with commercial sense and ensures the long life of high-quality watches.
FieldMetal, Machinery & Watchmaking
Education pathSpecialisation / Professional Function
IndustryWatchmaking & Microtechnology
Swissdoc 0.556.27.0
02 · Salary
What you can earn
✓ Strong salary match
Salaries reflect Swiss market data. Range covers entry to senior. Salary reference based on Horloger. Based on 1,055 observations, updated 7 months ago.
Salary trend
+18% over decadeView as table
| Period | Salary (CHF) |
|---|---|
| 2014-2016 | CHF 56'000 |
| 2017-2019 | CHF 62'556 |
| 2020-2022 | CHF 63'200 |
| 2023-2025 | CHF 66'000 |
Top earning cantons
View as table
| Canton | Salary | Obs. |
|---|---|---|
| Lucerne | CHF 71'640 | 14 |
| Zurich | CHF 69'000 | 21 |
| Geneva | CHF 68'770 | 177 |
| Berne | CHF 65'000 | 127 |
| Neuchâtel | CHF 64'350 | 271 |
| Vaud | CHF 62'632 | 112 |
Top paying industries
View as table
| Industry | Salary | Obs. |
|---|---|---|
| Recruitment agency / Staffing | CHF 71'500 | 5 |
| Retail trade / Wholesaling | CHF 71'000 | 28 |
| Media / Printing / Publishing | CHF 69'457 | 18 |
| Consumer / Luxury goods industry | CHF 65'520 | 379 |
| Commercial operation / Skilled crafts | CHF 64'646 | 338 |
| Education | CHF 64'500 | 6 |
03 · Pathway
How to enter and grow
Swiss training pathway available in the full profile
- 🎓 Uhrmacher/in EFZ, Schwerpunkt Rhabillage
Official education path
You enter this field after completing a watchmaking apprenticeship focused on Rhabillage. You gain practical experience and may complete additional commercial training.
Typical training path
Uhrmacher/in EFZ, Schwerpunkt Rhabillage
Prerequisites
- Grundbildung mit eidg. Fähigkeitszeugnis EFZ
- Abgeschlossene berufliche Grundbildung als Uhrmacher/in EFZ, Schwerpunkt Rhabillage
- Berufserfahrung (preferred)
- kaufmännischer Zusatzausbildung (preferred)
Requirements
- Openness and friendliness in customer contact
- Organisational skills
04 · Skills & fit
What it takes
Required skills
- Customer orientation
- Organisational skills
- Craftsmanship
- Commercial understanding
Personality fit
- Swiss career path
- Career transition
- Professional growth
05 · Daily reality
What the work feels like
Typical day
You welcome customers at the reception desk. You check the submitted watches for damage and then prepare a detailed quote. After that, you work at your bench. You carefully disassemble and repair the complex mechanics.
- You check submitted watches for mechanical damage and malfunctions.
- You disassemble the complex movements and replace defective parts.
- You prepare detailed quotes for the upcoming repair work.
- You advise customers expertly on maintenance intervals and repairs.
- You document all repair processes and manage order data.
- You coordinate the shipping of watches to external service providers.
Working conditions
You work in the Swiss watch industry, international sales companies, or exclusive specialty shops. You often also support customers and partners locally and abroad.
Strengths
- Customer orientation
- Organisational skills
- Craftsmanship
- Commercial understanding
Trade-offs
- High precision
- Administrative workload
- Customer communication
- Changing tasks
06 · Similar
