Business, Administration & Tourism

Kaufmann/-frau EFZ

You organise offices, support clients and handle bookkeeping.

Kaufmann/-frau EFZ

01 · Overview

What this profession is about

Kaufmann/-frau EFZ take on administration, bookkeeping and client contact across various industries.

As Kaufmann/-frau EFZ, you ensure smooth operations in companies. You handle correspondence, bookkeeping and secretarial tasks. You support teams, assist clients and maintain structured documentation. The role offers diverse opportunities across almost all sectors.

FieldBusiness, Administration & Tourism
Education pathVocational Training (Apprenticeship)
IndustryAdministration, Business & Management
Swissdoc 0.611.105.0

02 · Salary

What you can earn

MedianCHF 65'000
CHF 36'866CHF 108'766
✓ Exact salary match
Salaries reflect Swiss market data. Range covers entry to senior. Salary reference based on Commercial Employee. Based on 18,328 observations, updated 7 months ago.

Salary by experience

60k70k80kmedian 65k59k61k66k71k75k80k0-2 yrs3-5 yrs6-8 yrs9-11 yrs12-21 yrs21+ yrs
View as table
ExperienceSalary (CHF)
0-2 yrsCHF 59'434
3-5 yrsCHF 60'827
6-8 yrsCHF 66'248
9-11 yrsCHF 70'590
12-21 yrsCHF 75'073
21+ yrsCHF 80'289

Salary trend

+7% over decade
64k66k68k65k63k63k69k2014-20162017-20192020-20222023-2025
View as table
PeriodSalary (CHF)
2014-2016CHF 64'913
2017-2019CHF 63'004
2020-2022CHF 63'068
2023-2025CHF 69'440

Top earning cantons

  • Basel-LandCHF 70'000523 obs.
  • ZurichCHF 68'9002,614 obs.
  • Basel-StadtCHF 67'250458 obs.
  • GenevaCHF 65'977476 obs.
  • ZugCHF 65'049241 obs.
  • AargauCHF 65'0001,057 obs.
View as table
CantonSalaryObs.
Basel-LandCHF 70'000523
ZurichCHF 68'9002,614
Basel-StadtCHF 67'250458
GenevaCHF 65'977476
ZugCHF 65'049241
AargauCHF 65'0001,057

Top paying industries

  • Chemicals / PharmaceuticalsCHF 69'909264 obs.
  • UtilitiesCHF 69'000193 obs.
  • Banking / Financial institutionsCHF 68'4451,051 obs.
  • Medical TechnologyCHF 68'123116 obs.
  • EducationCHF 67'525303 obs.
  • Information technology / TelecomCHF 66'692524 obs.
View as table
IndustrySalaryObs.
Chemicals / PharmaceuticalsCHF 69'909264
UtilitiesCHF 69'000193
Banking / Financial institutionsCHF 68'4451,051
Medical TechnologyCHF 68'123116
EducationCHF 67'525303
Information technology / TelecomCHF 66'692524

03 · Pathway

How to enter and grow

  • 🎓 Kaufmann/-frau EFZ
  • 3 Jahre, Handelsmittelschule: 4 Jahre

Official education path

Training takes place as a three-year apprenticeship at a company with weekly vocational school visits.

Typical training path

Kaufmann/-frau EFZ

Curriculum

  • Handeln in agilen Arbeits- und Organisationsformen Interagieren in einem vernetzten Arbeitsumfeld Koordinieren von unternehmerischen Arbeitsprozessen Gestalten von Kunden- oder Lieferantenbeziehungen Einsetzen von Technologien der digitalen Arbeitswelt wahlpflichtbereichsspezifische Berufskenntnisse: 2. Fremdsprache oder individuelle Projektarbeit optionsspezifische Berufskenntnisse:
  • Finanzen, Technologie oder Kommunikation in der Unterrichts- oder der 1. Fremdsprache

Prerequisites

  • Compulsory school completed
  • Entrance exam (conducted by some training companies or schools)

Requirements

  • Oral and written language skills
  • Organisation skills
  • Foreign language skills
  • Good comprehension skills
  • Sense of responsibility
  • Reliability
  • Sociability
  • Numerical flair
  1. 1Handeln in agilen Arbeits- und Organisationsformen Interagieren in einem vernetzten Arbeitsumfeld Koordinieren von unternehmerischen Arbeitsprozessen Gestalten von Kunden- oder Lieferantenbeziehungen Einsetzen von Technologien der digitalen Arbeitswelt wahlpflichtbereichsspezifische Berufskenntnisse: 2. Fremdsprache oder individuelle Projektarbeit optionsspezifische Berufskenntnisse:
  2. 2Finanzen, Technologie oder Kommunikation in der Unterrichts- oder der 1. Fremdsprache

04 · Skills & fit

What it takes

Required skills

  • Organisation skills
  • Language skills
  • Reliability
  • Sociability

Personality fit

  • Swiss career path
  • Career transition
  • Professional growth

05 · Daily reality

What the work feels like

Typical day

You sit at your computer, check incoming invoices and update the calendar for the next meeting at the same time.

  • You check incoming invoices and record amounts carefully in the accounting software.
  • You manage calendars and coordinate meetings for management.
  • You answer client inquiries by phone and email with professional service.
  • You archive documents digitally and ensure all files are complete.
  • You train learners and support the team with administrative tasks.
  • You create delivery notes and customs forms for international shipping.
  • You check accounts and send payment reminders to clients when needed.

Working conditions

You work in offices of companies, authorities or associations. Depending on the employer, you complete tasks at your computer or in an open team setting.

Strengths

  • Organisation skills
  • Language skills
  • Reliability
  • Sociability

Trade-offs

  • Office routine
  • Screen time
  • Responsibility
  • Repetition

06 · Similar

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