Salary by experience
View as table
| Experience | Salary (CHF) |
|---|---|
| 0-2 yrs | CHF 65'805 |
| 3-5 yrs | CHF 61'833 |
| 6-8 yrs | CHF 61'100 |
| 9-11 yrs | CHF 62'894 |
| 12-21 yrs | CHF 71'772 |
| 21+ yrs | CHF 78'000 |
Top HR
Swiss professionsHospitality & Hotels
Chef/fe de Réception BP
Head reception role with federal professional certificate for hotel and tourism professionals.
01 · Overview
What this profession is about
You manage the hotel reception, look after guests, coordinate teams, and handle finances and marketing.
As Chef/fe de Réception BP, you are responsible for the smooth running of the hotel reception. You welcome guests, organise room bookings, and solve complex requests. Alongside staff management, you handle accounting, marketing, and service optimisation. The role demands high flexibility, foreign language skills, and a strong sense of service.
FieldHospitality & Hotels
Education pathContinuing Education Profession
IndustryAdministration, Business & Management
Swissdoc 0.220.9.0
02 · Salary
What you can earn
✓ Strong salary match
Salaries reflect Swiss market data. Range covers entry to senior. Salary reference based on Head Chef. Based on 3,586 observations, updated 7 months ago.
Salary trend
+3% over decadeView as table
| Period | Salary (CHF) |
|---|---|
| 2014-2016 | CHF 70'000 |
| 2017-2019 | CHF 68'192 |
| 2020-2022 | CHF 67'217 |
| 2023-2025 | CHF 72'000 |
Top earning cantons
View as table
| Canton | Salary | Obs. |
|---|---|---|
| Appenzell I. | CHF 136'000 | 17 |
| Glarus | CHF 80'500 | 15 |
| Lucerne | CHF 79'250 | 118 |
| Zug | CHF 79'000 | 53 |
| St. Gallen | CHF 77'000 | 101 |
| Appenzell A. | CHF 75'506 | 16 |
Top paying industries
View as table
| Industry | Salary | Obs. |
|---|---|---|
| Health care / Social services | CHF 85'000 | 203 |
| Commercial operation / Skilled crafts | CHF 79'000 | 6 |
| Retail trade / Wholesaling | CHF 78'650 | 16 |
| Public administration / Associations | CHF 78'077 | 35 |
| Education | CHF 78'068 | 16 |
| Service sector in general | CHF 77'000 | 29 |
03 · Pathway
How to enter and grow
Swiss training pathway available in the full profile
- 🎓 Chef/fe de Réception mit eidg. Fachausweis
- ⏱ 6 Blockkurse während 4-5 Tagen
Official education path
Training takes place through six block courses of four to five days each for the federal professional certificate.
Typical training path
Chef/fe de Réception mit eidg. Fachausweis
Prerequisites
- eidg. Fähigkeitszeugnis (EFZ) as a Kaufmann/-frau or equivalent qualification and at least 3 years of professional experience as a Kaufmann/-frau, including at least 1 year in reception/administration
- Alternatively: EFZ in another industry and at least 4 years of professional experience in reception/administration
- Completed basic modules Finance I and Marketing and Sales I
- Module completion certificates or equivalency confirmations
- Training course for vocational trainers
Requirements
- Strong sociability and communication skills
- Oral and written language fluency
- Foreign language skills
- Stress resistance
- Service orientation
Where this can lead
Career changers with an EFZ and relevant professional experience can enter the field. Good foreign language skills also open opportunities in tourism or as a teacher.
04 · Skills & fit
What it takes
Required skills
- Communication skills
- Service orientation
- Stress resistance
- Language skills
Personality fit
- Swiss career path
- Career transition
- Professional growth
05 · Daily reality
What the work feels like
Typical day
You stand at the reception desk, check room availability, and point out special requests to the team. At the same time, you coordinate with the kitchen and external service providers to ensure guest comfort.
- You welcome guests and professionally manage the check-in and check-out process.
- You plan room assignments and coordinate luggage transport with housekeeping.
- You direct reception staff and continuously improve work processes.
- You handle complaints and quickly find satisfactory solutions for all requests.
- You manage accounting, prepare balance sheets, and monitor finances.
- You develop marketing concepts and reach new customer groups for hotel offers.
- You ensure compliance with hygiene and safety regulations at the workplace.
Working conditions
You work in a senior position at hotels or similar accommodation businesses. Your workplace is the reception desk, from which you coordinate the entire guest area.
Where to learn
- Hotel & Gastro formation Eichistrasse 20Postfach 362, 6353 Weggis
Strengths
- Communication skills
- Service orientation
- Stress resistance
- Language skills
Trade-offs
- Irregular hours
- High responsibility
- Physical strain
- Emotional demands
06 · Similar
