Vehicles

Automobil-Serviceberater/in BP

You advise customers on vehicles, maintenance and mobility

Automobil-Serviceberater/in BP

01 · Overview

What this profession is about

Automobil-Serviceberater/in BP advise customers on vehicles. You plan workshop orders and ensure smooth processes.

The shift in mobility changes daily work in the automotive trade. You speak directly with customers. You answer technical questions about modern drives and coordinate complex workshop processes. You combine solid specialist knowledge with strong service awareness. You actively shape the future of the industry. You support the transition to sustainable mobility.

FieldVehicles
Education pathContinuing Education Profession
IndustryAutomotive
Swissdoc 0.570.36.0

02 · Salary

What you can earn

MedianCHF 67'595
CHF 39'900CHF 103'463
✓ Strong salary match
Salaries reflect Swiss market data. Range covers entry to senior. Salary reference based on Automation Specialist. Based on 2,348 observations, updated 7 months ago.

Salary by experience

60k70k80kmedian 68k62k66k70k75k83k85k0-2 yrs3-5 yrs6-8 yrs9-11 yrs12-21 yrs21+ yrs
View as table
ExperienceSalary (CHF)
0-2 yrsCHF 61'736
3-5 yrsCHF 65'528
6-8 yrsCHF 70'208
9-11 yrsCHF 74'889
12-21 yrsCHF 83'100
21+ yrsCHF 84'781

Salary trend

+14% over decade
65k70k64k65k68k73k2014-20162017-20192020-20222023-2025
View as table
PeriodSalary (CHF)
2014-2016CHF 64'350
2017-2019CHF 65'000
2020-2022CHF 68'022
2023-2025CHF 73'100

Top earning cantons

  • ZugCHF 76'70021 obs.
  • FribourgCHF 73'905100 obs.
  • GenevaCHF 73'60558 obs.
  • AargauCHF 71'325243 obs.
  • NeuchâtelCHF 70'91577 obs.
  • Basel-StadtCHF 70'75044 obs.
View as table
CantonSalaryObs.
ZugCHF 76'70021
FribourgCHF 73'905100
GenevaCHF 73'60558
AargauCHF 71'325243
NeuchâtelCHF 70'91577
Basel-StadtCHF 70'75044

Top paying industries

  • Consumer / Luxury goods industryCHF 83'00042 obs.
  • Chemicals / PharmaceuticalsCHF 75'999136 obs.
  • Retail trade / WholesalingCHF 74'28612 obs.
  • Information technology / TelecomCHF 74'00033 obs.
  • Media / Printing / PublishingCHF 72'2508 obs.
  • Agriculture / Forestry / WoodCHF 71'6827 obs.
View as table
IndustrySalaryObs.
Consumer / Luxury goods industryCHF 83'00042
Chemicals / PharmaceuticalsCHF 75'999136
Retail trade / WholesalingCHF 74'28612
Information technology / TelecomCHF 74'00033
Media / Printing / PublishingCHF 72'2508
Agriculture / Forestry / WoodCHF 71'6827

03 · Pathway

How to enter and grow

Swiss training pathway available in the full profile

  • 🎓 Automobil-Serviceberater/in mit eidg. Fachausweis
  • 2 Jahre, berufsbegleitend

Official education path

A two-year, part-time course leads to the federal specialist certificate in the automotive sector.

Typical training path

Automobil-Serviceberater/in mit eidg. Fachausweis

Prerequisites

  • Three- or four-year vocational basic training (EFZ) in the automotive sector, a federal specialist certificate with a corresponding specialist focus, or an equivalent qualification
  • At least 3 years of relevant professional experience in the automotive sector after basic training
  • At least 1 year of experience with main tasks in the customer service area of an automotive company

Requirements

  • Interest in vehicles and mobility
  • Strong sociability and communication skills
  • Enjoyment of sales and advisory work
  • Empathy
  • Service awareness

Where this can lead

A career change is possible if you can prove an equivalent qualification and the required professional experience.

04 · Skills & fit

What it takes

Required skills

  • Customer focus
  • Sales skills
  • Organisational skills
  • Specialist knowledge

Personality fit

  • Swiss career path
  • Career transition
  • Professional growth

05 · Daily reality

What the work feels like

Typical day

You welcome customers at the reception. You discuss the vehicle condition and create a detailed cost estimate. You coordinate workshop orders. You keep appointments. You return the vehicle on time to the customer.

  • You welcome customers and clarify their needs through various communication channels.
  • You create cost estimates and advise on maintenance, repairs and modern drives.
  • You coordinate workshop orders, monitor scheduling and ensure smooth processes.
  • You resolve complaints with empathy and conduct sales conversations about sustainable mobility.
  • You help develop marketing strategies, organise customer events and maintain contact with insurers.
  • You take on administrative tasks, lead staff and develop the business further.

Working conditions

You work in vehicle dealerships and garages. You are employed or run your own business. Your working hours follow the usual local shop opening times.

Strengths

  • Customer focus
  • Sales skills
  • Organisational skills
  • Specialist knowledge

Trade-offs

  • Working hours
  • Customer contact
  • Specialist updates
  • Responsibility

06 · Similar

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