Transport, Logistics & Safety

Kontrolleur/in (Bus, Tram, PostAuto)

You check travel tickets on public transport and help passengers.

Kontrolleur/in (Bus, Tram, PostAuto)

01 · Overview

What this profession is about

As Kontrolleur/in (Bus, Tram, PostAuto), you check tickets on buses, trams and PostAutos. You issue payment notices and advise travellers.

As Kontrolleur/in (Bus, Tram, PostAuto), you are the visible face of order and service in public transport. You usually work in pairs through the carriages. You check travel tickets for validity and authenticity. You answer questions, solve small problems on site and issue standard payment notices for violations. Your work helps keep the transport network safe and reliable.

FieldTransport, Logistics & Safety
Education pathSpecialisation / Professional Function
IndustryRoad
Swissdoc 0.631.20.0

02 · Salary

What you can earn

MedianCHF 67'350
CHF 40'000CHF 100'000
✓ Strong salary match
Salaries reflect Swiss market data. Range covers entry to senior. Salary reference based on Roadie. Based on 182 observations, updated 7 months ago.

Salary by experience

60k70k80k90kmedian 67k62k62k69k75k74k94k0-2 yrs3-5 yrs6-8 yrs9-11 yrs12-21 yrs21+ yrs
View as table
ExperienceSalary (CHF)
0-2 yrsCHF 62'400
3-5 yrsCHF 62'140
6-8 yrsCHF 69'200
9-11 yrsCHF 74'850
12-21 yrsCHF 73'800
21+ yrsCHF 94'000

Salary trend

+11% over decade
64k66k68k70k63k70k64k70k2014-20162017-20192020-20222023-2025
View as table
PeriodSalary (CHF)
2014-2016CHF 63'400
2017-2019CHF 70'000
2020-2022CHF 64'300
2023-2025CHF 70'280

Top earning cantons

  • BerneCHF 71'50015 obs.
  • ZurichCHF 71'08561 obs.
  • LucerneCHF 68'90017 obs.
View as table
CantonSalaryObs.
BerneCHF 71'50015
ZurichCHF 71'08561
LucerneCHF 68'90017

Top paying industries

  • Tourism / Travel / RecreationCHF 76'80014 obs.
  • Information technology / TelecomCHF 72'00025 obs.
  • Industry variousCHF 71'5009 obs.
  • Media / Printing / PublishingCHF 67'73826 obs.
  • Commercial operation / Skilled craftsCHF 67'6258 obs.
  • Service sector in generalCHF 63'79164 obs.
View as table
IndustrySalaryObs.
Tourism / Travel / RecreationCHF 76'80014
Information technology / TelecomCHF 72'00025
Industry variousCHF 71'5009
Media / Printing / PublishingCHF 67'73826
Commercial operation / Skilled craftsCHF 67'6258
Service sector in generalCHF 63'79164

03 · Pathway

How to enter and grow

Swiss training pathway available in the full profile

  • 🎓 Kontrolleur/in (Bus, Tram, PostAuto)

Official education path

Training takes place directly at the respective transport company. It follows internal guidelines.

Typical training path

Kontrolleur/in (Bus, Tram, PostAuto)

Prerequisites

  • Professional experience in driving services

Requirements

  • Social competence
  • Customer and service orientation
  • Negotiation skills
  • Willingness to work flexible hours

Where this can lead

A career change is often possible. You just need prior experience in driving services or customer service.

04 · Skills & fit

What it takes

Required skills

  • Social skills
  • Service orientation
  • Negotiation skills
  • Flexibility

Personality fit

  • Swiss career path
  • Career transition
  • Professional growth

05 · Daily reality

What the work feels like

Typical day

You stand in the moving vehicle. You check passenger tickets with focus. If there are discrepancies, you speak to the people directly. You resolve the situation in a friendly but firm way.

  • You check travel tickets for validity, time limits and personal authorisation.
  • You verify personal subscriptions for authenticity. You spot forgeries reliably.
  • You issue formal payment notices to people without a valid ticket.
  • You record the details of those involved. You pass the data on.
  • You note special incidents. You inform the operations centre promptly.
  • You answer passenger questions. You help with wayfinding issues.
  • You usually work in fixed pairs through the carriages.

Working conditions

You work mainly in moving public transport vehicles like buses, trams and PostAutos. You also work at stops or in the control centres of transport companies.

Strengths

  • Social skills
  • Service orientation
  • Negotiation skills
  • Flexibility

Trade-offs

  • Physical strain
  • Shift work
  • Conflict situations
  • Weather conditions

06 · Similar

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