Salary by experience
View as table
| Experience | Salary (CHF) |
|---|---|
| 0-2 yrs | CHF 50'400 |
| 3-5 yrs | CHF 51'717 |
| 6-8 yrs | CHF 54'005 |
| 9-11 yrs | CHF 55'400 |
| 12-21 yrs | CHF 57'133 |
| 21+ yrs | CHF 58'500 |
Top HR
Swiss professionsSales & Procurement
Detailhandelsassistent/in EBA
You advise customers and manage goods in retail.
01 · Overview
What this profession is about
Retail assistants advise customers, manage goods, and ensure smooth sales operations.
In retail, you are the direct interface with customers. You provide competent advice, present attractive products, and handle inquiries across various channels. Whether in a large supermarket or a specialty shop: you ensure friendly service and a well-organized flow of goods. With your sociability and sense of order, you actively shape daily sales life.
FieldSales & Procurement
Education pathVocational Training (Apprenticeship)
IndustryRetail
Swissdoc 0.613.44.0
02 · Salary
What you can earn
✓ Exact salary match
Salaries reflect Swiss market data. Range covers entry to senior. Salary reference based on Detailhandelsassistentin. Based on 2,614 observations, updated 7 months ago.
Salary trend
+7% over decadeView as table
| Period | Salary (CHF) |
|---|---|
| 2014-2016 | CHF 52'094 |
| 2017-2019 | CHF 52'178 |
| 2020-2022 | CHF 52'640 |
| 2023-2025 | CHF 55'900 |
Top earning cantons
View as table
| Canton | Salary | Obs. |
|---|---|---|
| Appenzell I. | CHF 136'000 | 20 |
| Geneva | CHF 58'250 | 32 |
| Vaud | CHF 57'600 | 53 |
| Zug | CHF 55'900 | 41 |
| Lucerne | CHF 54'600 | 174 |
| Berne | CHF 54'144 | 408 |
Top paying industries
View as table
| Industry | Salary | Obs. |
|---|---|---|
| Health care / Social services | CHF 62'400 | 7 |
| Catering / Hotel | CHF 61'373 | 32 |
| Commercial operation / Skilled crafts | CHF 61'100 | 47 |
| Information technology / Telecom | CHF 60'000 | 24 |
| Agriculture / Forestry / Wood | CHF 58'384 | 8 |
| Tourism / Travel / Recreation | CHF 56'000 | 5 |
03 · Pathway
How to enter and grow
- 🎓 Detailhandelsassistent/in EBA
- ⏱ 2 Jahre
Official education path
The training is dual, taking place in a sales company and at a vocational school.
Typical training path
Detailhandelsassistent/in EBA
Curriculum
- Gestaltung von Kundenbeziehungen
- Bewirtschaften und Präsentieren von Produkten und Dienstleistungen
- Erwerben, Einbringen und Weiterentwickeln von Produkte- und Dienstleistungskenntnissen
- Interagieren im Betrieb und in der Branche
Prerequisites
- obligatorische Schule abgeschlossen
Requirements
- Enjoyment of sales and advice
- Sociability
- Willingness to help
- Good manners
- Good German (spoken)
- Good memory
- Sense of order
- Good health (standing work)
- 1Gestaltung von Kundenbeziehungen
- 2Bewirtschaften und Präsentieren von Produkten und Dienstleistungen
- 3Erwerben, Einbringen und Weiterentwickeln von Produkte- und Dienstleistungskenntnissen
- 4Interagieren im Betrieb und in der Branche
04 · Skills & fit
What it takes
Required skills
- Sociability
- Sense of order
- Health
- German language skills
Personality fit
- Swiss career path
- Career transition
- Professional growth
05 · Daily reality
What the work feels like
Typical day
You stand at the customer counter, listen to their wishes, and hand over the right products. In between, you check the shelves for stock levels and ensure a clean presentation.
- You maintain direct contact with customers and listen attentively to their wishes.
- You present products and services in a customer-oriented way and explain their benefits clearly.
- You handle customer inquiries across various channels and find suitable solutions.
- You manage inventory and ensure a tidy presentation in the store.
- You stay informed about new developments and integrate them into your daily work.
- You ensure a secure flow of information between sales, the warehouse, and customers.
Working conditions
You work mainly in large supermarkets or specialized specialty shops. You are usually active in the sales area or at the checkout, often in a team or independently.
Where to learn
- Bildung Detailhandel Schweiz BDSHotelgasse 1, 3001 Bern
Strengths
- Sociability
- Sense of order
- Health
- German language skills
Trade-offs
- Physical strain
- Irregular hours
- Fast-paced environment
06 · Similar
