Hospitality & Hotels

Restaurantfachmann/-frau EFZ

You serve guests in restaurants and hotels with professional service

Restaurantfachmann/-frau EFZ

01 · Overview

What this profession is about

Restaurant professionals ensure smooth guest service, coordinate food and beverage delivery, and work closely with the kitchen.

At the heart of the hospitality industry, you serve guests. You welcome them warmly, advise on food and drinks, and create a perfect atmosphere. Alongside direct contact, you organize service processes, prepare buffets, and work closely with the kitchen. This profession combines service skills with organizational talent.

FieldHospitality & Hotels
Education pathVocational Training (Apprenticeship)
IndustryHospitality, Housekeeping & Facility Management
Swissdoc 0.220.28.0

02 · Salary

What you can earn

MedianCHF 70'577
CHF 30'000CHF 101'400
✓ Exact salary match
Salaries reflect Swiss market data. Range covers entry to senior. Salary reference based on Restaurant Supervisor. Based on 1,090 observations, updated 7 months ago.

Salary by experience

70k75kmedian 71k68k68k70k71k72k74k0-2 yrs3-5 yrs6-8 yrs9-11 yrs12-21 yrs21+ yrs
View as table
ExperienceSalary (CHF)
0-2 yrsCHF 67'556
3-5 yrsCHF 68'000
6-8 yrsCHF 70'000
9-11 yrsCHF 70'800
12-21 yrsCHF 71'945
21+ yrsCHF 74'455

Salary trend

+1% over decade
70k71k72k71k70k71k72k2014-20162017-20192020-20222023-2025
View as table
PeriodSalary (CHF)
2014-2016CHF 70'985
2017-2019CHF 70'000
2020-2022CHF 71'400
2023-2025CHF 72'000

Top earning cantons

  • Basel-StadtCHF 78'00037 obs.
  • AargauCHF 76'05032 obs.
  • St. GallenCHF 75'00023 obs.
  • SolothurnCHF 72'80021 obs.
  • ZurichCHF 72'000155 obs.
  • FribourgCHF 71'50029 obs.
View as table
CantonSalaryObs.
Basel-StadtCHF 78'00037
AargauCHF 76'05032
St. GallenCHF 75'00023
SolothurnCHF 72'80021
ZurichCHF 72'000155
FribourgCHF 71'50029

Top paying industries

  • Health care / Social servicesCHF 83'20018 obs.
  • InsuranceCHF 78'0007 obs.
  • Retail trade / WholesalingCHF 71'10018 obs.
  • Catering / HotelCHF 70'553935 obs.
  • Tourism / Travel / RecreationCHF 70'00015 obs.
  • Service sector in generalCHF 66'15012 obs.
View as table
IndustrySalaryObs.
Health care / Social servicesCHF 83'20018
InsuranceCHF 78'0007
Retail trade / WholesalingCHF 71'10018
Catering / HotelCHF 70'553935
Tourism / Travel / RecreationCHF 70'00015
Service sector in generalCHF 66'15012

03 · Pathway

How to enter and grow

  • 🎓 Restaurantfachmann/-frau EFZ
  • 3 Jahre

Official education path

Training takes place as a 3-year vocational apprenticeship, combining practical work at the company with theory at the vocational school.

Typical training path

Restaurantfachmann/-frau EFZ

Curriculum

  • Handeln als
  • Gastgeberin oder Gastgeber
  • Gestalten des Getränkeservice
  • Gestalten des Speiseservice
  • Umsetzen der betriebswirtschaftlichen und verkaufsorientierten Prozesse
  • Sicherstellen der logistischen Prozesse und der Werterhaltung
  • Gestalten
  • Spezieller betrieblicher Angebote

Prerequisites

  • obligatorische Schule abgeschlossen

Requirements

  • Freude am Kontakt mit Gästen
  • gepflegte Erscheinung und gute Umgangsformen
  • Dienstleistungsbereitschaft
  • Teamfähigkeit
  • gute Gesundheit
  • körperliche Ausdauer
  • Organisationstalent
  • Hygienebewusstsein
  1. 1Handeln als
  2. 2Gastgeberin oder Gastgeber
  3. 3Gestalten des Getränkeservice
  4. 4Gestalten des Speiseservice
  5. 5Umsetzen der betriebswirtschaftlichen und verkaufsorientierten Prozesse
  6. 6Sicherstellen der logistischen Prozesse und der Werterhaltung
  7. 7Gestalten
  8. 8Spezieller betrieblicher Angebote

04 · Skills & fit

What it takes

Required skills

  • Service orientation
  • Team spirit
  • Organizational talent
  • Physical stamina

Personality fit

  • Swiss career path
  • Career transition
  • Professional growth

05 · Daily reality

What the work feels like

Typical day

You stand at the reception desk, greet arriving guests, and escort them to their tables. During the meal, you constantly check if guest wishes are met, while coordinating refills with the kitchen.

  • You set tables carefully and prepare plate warmers.
  • You greet guests warmly and take their coats.
  • You explain the menu and advise on suitable drinks.
  • You plate dishes attractively and serve them professionally.
  • You prepare bills and collect payments accurately.
  • You coordinate service processes and organize buffets.
  • You order supplies, check deliveries, and store them properly.

Working conditions

You work in restaurants, hotels, or institutional catering facilities. Your workplace is usually in the service area, where you are constantly on the move.

Strengths

  • Service orientation
  • Team spirit
  • Organizational talent
  • Physical stamina

Trade-offs

  • Irregular hours
  • Physical strain
  • High responsibility
  • Stressful periods

06 · Similar

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