Hospitality & Hotels

Fachmann/-frau Hotellerie-Hauswirtschaft EFZ

You shape the guest experience and ensure smooth operations in the hotel industry.

Fachmann/-frau Hotellerie-Hauswirtschaft EFZ

01 · Overview

What this profession is about

You look after guests, organise cleaning and laundry, prepare meals and coordinate daily hotel operations.

As a Fachmann/-frau Hotellerie-Hauswirtschaft EFZ, you create a unique guest experience in hotels and hostels every day. You combine warm service with precise organisation. Whether you handle check-ins, manage laundry or prepare meals, your job is varied. Your expertise creates a comfortable atmosphere and coordinates all daily operations. You work in a team or alone and adapt flexibly to seasonal changes.

FieldHospitality & Hotels
Education pathVocational Training (Apprenticeship)
IndustryHospitality: Hotels
Swissdoc 0.230.6.0

02 · Salary

What you can earn

MedianCHF 102'522
CHF 74'500CHF 174'600
⚠ Estimated — based on a related role
Salaries reflect Swiss market data. Range covers entry to senior. Salary reference based on Human Capital Development Specialist. Based on 556 observations, updated 7 months ago.

Salary by experience

100k120kmedian 103k93k91k98k112k118k129k0-2 yrs3-5 yrs6-8 yrs9-11 yrs12-21 yrs21+ yrs
View as table
ExperienceSalary (CHF)
0-2 yrsCHF 93'083
3-5 yrsCHF 90'800
6-8 yrsCHF 97'530
9-11 yrsCHF 112'000
12-21 yrsCHF 117'805
21+ yrsCHF 128'850

Salary trend

+11% over decade
95k100k93k103k100k103k2014-20162017-20192020-20222023-2025
View as table
PeriodSalary (CHF)
2014-2016CHF 93'000
2017-2019CHF 103'000
2020-2022CHF 99'754
2023-2025CHF 103'417

Top earning cantons

  • ZurichCHF 109'200119 obs.
  • AargauCHF 107'10021 obs.
  • BerneCHF 105'51229 obs.
  • Basel-StadtCHF 103'70622 obs.
  • GenevaCHF 100'80048 obs.
  • VaudCHF 99'75045 obs.
View as table
CantonSalaryObs.
ZurichCHF 109'200119
AargauCHF 107'10021
BerneCHF 105'51229
Basel-StadtCHF 103'70622
GenevaCHF 100'80048
VaudCHF 99'75045

Top paying industries

  • Consumer / Luxury goods industryCHF 129'60015 obs.
  • Consulting variousCHF 125'00015 obs.
  • InsuranceCHF 122'00020 obs.
  • Banking / Financial institutionsCHF 117'00055 obs.
  • Chemicals / PharmaceuticalsCHF 115'25046 obs.
  • Public administration / AssociationsCHF 111'41628 obs.
View as table
IndustrySalaryObs.
Consumer / Luxury goods industryCHF 129'60015
Consulting variousCHF 125'00015
InsuranceCHF 122'00020
Banking / Financial institutionsCHF 117'00055
Chemicals / PharmaceuticalsCHF 115'25046
Public administration / AssociationsCHF 111'41628

03 · Pathway

How to enter and grow

  • 🎓 Fachmann/-frau Hotellerie-Hauswirtschaft EFZ
  • 3 Jahre

Official education path

The training lasts 3 years. It combines school theory with practical work in hotels or hostels.

Typical training path

Fachmann/-frau Hotellerie-Hauswirtschaft EFZ

Curriculum

  • Auftreten und Kommunizieren
  • Servieren von Getränken und Speisen
  • Reinigen und Gestalten von Räumen
  • Sicherstellen der Wäscheversorgung
  • Organisieren und Umsetzen von Betriebsabläufen

Prerequisites

  • obligatorische Schule abgeschlossen

Requirements

  • Dienstleistungsbewusstsein
  • Hygienebewusstsein
  • Organisationstalent
  • gute Umgangsformen
  • Kontaktfreude
  • Teamfähigkeit
  • Bereitschaft zu unregelmässigen Arbeitszeiten
  • körperliche Belastbarkeit
  1. 1Auftreten und Kommunizieren
  2. 2Servieren von Getränken und Speisen
  3. 3Reinigen und Gestalten von Räumen
  4. 4Sicherstellen der Wäscheversorgung
  5. 5Organisieren und Umsetzen von Betriebsabläufen

Where this can lead

Career changers can join if you have relevant experience in service or cleaning. Further training also allows you to move into leadership roles.

04 · Skills & fit

What it takes

Required skills

  • Service orientation
  • Organisational skills
  • Sociability
  • Hygiene awareness
  • Teamwork

Personality fit

  • Swiss career path
  • Career transition
  • Professional growth

05 · Daily reality

What the work feels like

Typical day

You stand at the reception desk and welcome arriving guests with a smile. Afterwards, you check the laundry supply and prepare the breakfast buffet.

  • You welcome guests and carefully record their bookings and feedback.
  • You handle check-ins and check-outs. You communicate with visitors in multiple languages.
  • You wash, iron and store the laundry of guests and the hotel's own linen.
  • You clean and maintain rooms, furniture and plants to create a tidy environment.
  • You prepare food and drinks, refill buffets and serve your guests.
  • You manage food and supplies, create work schedules and train staff in their tasks.
  • You monitor safety and hygiene rules. You constantly improve daily processes.

Working conditions

You work in hotels, hostels, hospitals or clinics. Depending on the workplace, you move between reception, the kitchen, the laundry room and cleaning areas.

Strengths

  • Service orientation
  • Organisational skills
  • Sociability
  • Hygiene awareness
  • Teamwork

Trade-offs

  • Irregular hours
  • Seasonal fluctuations
  • Physical strain
  • High responsibility

06 · Similar

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