Salary by experience
View as table
| Experience | Salary (CHF) |
|---|---|
| 0-2 yrs | CHF 80'000 |
| 3-5 yrs | CHF 45'000 |
| 6-8 yrs | CHF 74'000 |
| 9-11 yrs | CHF 129'000 |
| 12-21 yrs | CHF 129'073 |
| 21+ yrs | CHF 122'325 |
Top HR
Swiss professionsTransport, Logistics & Safety
Bahnhofhelfer/in
You safely guide travellers through the daily station routine.
01 · Overview
What this profession is about
Bahnhofhelfer/in support travellers and people in need of assistance with navigation in the station and to their connections.
The station is a busy hub where thousands of people start or end their journeys every day. As Bahnhofhelfer/in, you play a key role here. You ensure smooth operations. You also offer valuable support to people with mobility issues or older travellers. Your work makes public transport accessible and safe for everyone.
FieldTransport, Logistics & Safety
Education pathSpecialisation / Professional Function
IndustryRail
Swissdoc 0.632.16.0
02 · Salary
What you can earn
No verified Swiss salary data is available for this profession yet.
Salaries reflect Swiss market data. Range covers entry to senior. Salary reference based on Bahnhofhelfer/in.
Salary trend
+96% over decadeView as table
| Period | Salary (CHF) |
|---|---|
| 2014-2016 | CHF 45'000 |
| 2017-2019 | CHF 103'150 |
| 2020-2022 | CHF 129'073 |
| 2023-2025 | CHF 88'000 |
03 · Pathway
How to enter and grow
Swiss training pathway available in the full profile
- 🎓 Bahnhofhelfer/in
Official education path
Training happens through on-the-job instruction and specific station courses. It does not follow a classic apprenticeship path.
Typical training path
Bahnhofhelfer/in
Prerequisites
- Nothelfer/in-Kurs
Requirements
- Empathy
- Willingness to work flexible hours
- Customer and service orientation
- Sociability
- Social competence
Where this can lead
A career change is often possible. You can apply if you have worked in service or care before. You also need some initial work experience.
04 · Skills & fit
What it takes
Required skills
- Deep empathy
- Strong customer focus
- Flexible working style
- Strong social skills
- Openness to contact
Personality fit
- Swiss career path
- Career transition
- Professional growth
05 · Daily reality
What the work feels like
Typical day
You stand at the platform edge. You wait for the arriving train. At the same time, you prepare a platform lift for a wheelchair user. As soon as the doors open, you guide the person safely on board. After the train leaves, you quickly check the next connection for the next traveller who needs help.
- You safely guide travellers who need help from the platform to their next connection.
- You provide platform lifts, ramps, and wheelchairs for barrier-free boarding.
- You give clear information about timetables. You also help people use ticket machines.
- You provide first aid. You contact doctors if necessary.
- You offer tired travellers a break in the waiting room. You also provide baby changing facilities.
- You guide patients with breathing problems to oxygen stations. You also lend medical equipment.
Working conditions
You work mainly at larger stations and nearby transport hubs. Your workplace changes between platforms, waiting areas, and connections to buses, trams, or taxis.
Strengths
- Deep empathy
- Strong customer focus
- Flexible working style
- Strong social skills
- Openness to contact
Trade-offs
- High physical strain
- Irregular shift work
- High emotional demand
- Direct weather exposure
06 · Similar
