Business, Administration & Tourism

Kaufmann/-frau EBA

You organise offices. You look after customers at the reception.

Kaufmann/-frau EBA

01 · Overview

What this profession is about

Kaufleute EBA support companies with administrative tasks, customer contact and simple bookkeeping.

As Kaufmann/-frau EBA, you play a central role in the office. You welcome guests. You process mail and phone calls. You create important documents. Your care and organisation ensure that processes run smoothly. Your workplace is the secretariat or the reception. You come into contact with different people and tasks every day.

FieldBusiness, Administration & Tourism
Education pathVocational Training (Apprenticeship)
IndustryAdministration, Business & Management
Swissdoc 0.611.85.0

02 · Salary

What you can earn

MedianCHF 120'000
CHF 77'000CHF 231'000
✓ Exact salary match
Salaries reflect Swiss market data. Range covers entry to senior. Salary reference based on Business Advisor. Based on 838 observations, updated 7 months ago.

Salary by experience

120k140kmedian 120k105k109k125k130k140k150k0-2 yrs3-5 yrs6-8 yrs9-11 yrs12-21 yrs21+ yrs
View as table
ExperienceSalary (CHF)
0-2 yrsCHF 105'000
3-5 yrsCHF 109'370
6-8 yrsCHF 125'000
9-11 yrsCHF 130'000
12-21 yrsCHF 140'000
21+ yrsCHF 150'000

Salary trend

-4% over decade
115k120k125k125k115k119k120k2014-20162017-20192020-20222023-2025
View as table
PeriodSalary (CHF)
2014-2016CHF 125'000
2017-2019CHF 115'341
2020-2022CHF 119'200
2023-2025CHF 120'000

Top earning cantons

  • Basel-StadtCHF 165'80034 obs.
  • ZurichCHF 124'243284 obs.
  • ZugCHF 123'96322 obs.
  • St. GallenCHF 119'75022 obs.
  • VaudCHF 111'84720 obs.
  • AargauCHF 108'00023 obs.
View as table
CantonSalaryObs.
Basel-StadtCHF 165'80034
ZurichCHF 124'243284
ZugCHF 123'96322
St. GallenCHF 119'75022
VaudCHF 111'84720
AargauCHF 108'00023

Top paying industries

  • Chemicals / PharmaceuticalsCHF 180'0009 obs.
  • Building trade / Real estateCHF 155'0009 obs.
  • Machine / System constructionCHF 141'0009 obs.
  • Medical TechnologyCHF 130'5006 obs.
  • Public administration / AssociationsCHF 130'00011 obs.
  • Transport / LogisticsCHF 125'0006 obs.
View as table
IndustrySalaryObs.
Chemicals / PharmaceuticalsCHF 180'0009
Building trade / Real estateCHF 155'0009
Machine / System constructionCHF 141'0009
Medical TechnologyCHF 130'5006
Public administration / AssociationsCHF 130'00011
Transport / LogisticsCHF 125'0006

03 · Pathway

How to enter and grow

  • 🎓 Kaufmann/-frau EBA
  • 2 Jahre

Official education path

The training lasts 2 years. It takes place in the company and at the vocational school.

Typical training path

Kaufmann/-frau EBA

Curriculum

  • Gestalten der beruflichen und persönlichen Entwicklung
  • Kommunizieren mit Personen
  • Unterschiedlicher Anspruchsgruppen
  • Zusammenarbeiten in betrieblichen Arbeitsprozessen
  • Betreuen von Infrastrukturen und Anwenden von Applikationen
  • Aufbereiten von Informationen und Inhalten

Prerequisites

  • obligatorische Schule abgeschlossen

Requirements

  • Interest in commercial work
  • Sociability
  • Teamwork skills
  • Good spoken and written German
  • Organisation skills
  • Careful and reliable working method
  1. 1Gestalten der beruflichen und persönlichen Entwicklung
  2. 2Kommunizieren mit Personen
  3. 3Unterschiedlicher Anspruchsgruppen
  4. 4Zusammenarbeiten in betrieblichen Arbeitsprozessen
  5. 5Betreuen von Infrastrukturen und Anwenden von Applikationen
  6. 6Aufbereiten von Informationen und Inhalten

Where this can lead

A lateral entry is often possible through related administrative professions or a shortened training.

04 · Skills & fit

What it takes

Required skills

  • Good organisation
  • Customer contact and service
  • Precise working method
  • Teamwork and support

Personality fit

  • Swiss career path
  • Career transition
  • Professional growth

05 · Daily reality

What the work feels like

Typical day

You sit at the reception desk. You handle incoming calls and new mail at the same time. You check lists to make sure all documents are ready for the next meeting.

  • You welcome visitors at the reception. You answer their questions directly.
  • You handle phone calls. You forward conversations to the responsible colleagues.
  • You create letters, forms and tables independently on the computer.
  • You keep simple bookkeeping. You check open invoices.
  • You organise incoming mail. You distribute documents to the right departments.
  • You update data in internal directories. You observe data protection rules.

Working conditions

You work in small, medium and large companies. You also work in public administrations. Your workplace is usually an office, a secretariat or a reception.

Strengths

  • Good organisation
  • Customer contact and service
  • Precise working method
  • Teamwork and support

Trade-offs

  • Recurring tasks
  • Fast switching
  • Confidential data
  • Fixed opening hours

06 · Similar

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