Salary by experience
View as table
| Experience | Salary (CHF) |
|---|---|
| 0-2 yrs | CHF 71'500 |
| 3-5 yrs | CHF 71'880 |
| 6-8 yrs | CHF 80'000 |
| 9-11 yrs | CHF 85'009 |
| 12-21 yrs | CHF 100'000 |
| 21+ yrs | CHF 109'950 |
Top HR
Swiss professionsIT & Computing
ICT-Fachmann/-frau EFZ
You set up IT systems. You maintain hardware. You support users with technical questions.
01 · Overview
What this profession is about
ICT professionals install and maintain IT infrastructure. They fix faults. They advise staff and customers on technical solutions.
As an ICT-Fachmann/-frau EFZ, you ensure smooth IT operations in companies across all industries. You set up computers, networks, and cloud services. You protect systems from threats. You solve technical problems on site. You advise staff. You document processes. You work closely with specialists. Your technical expertise and strong communication skills make you an essential contact for digital workplaces.
FieldIT & Computing
Education pathVocational Training (Apprenticeship)
IndustryIT: Informatics & Mediamatics
Swissdoc 0.561.47.0
02 · Salary
What you can earn
✓ Exact salary match
Salaries reflect Swiss market data. Range covers entry to senior. Salary reference based on ICT Specialist. Based on 3,717 observations, updated 7 months ago.
Salary trend
-1% over decadeView as table
| Period | Salary (CHF) |
|---|---|
| 2014-2016 | CHF 80'857 |
| 2017-2019 | CHF 78'057 |
| 2020-2022 | CHF 78'000 |
| 2023-2025 | CHF 79'733 |
Top earning cantons
View as table
| Canton | Salary | Obs. |
|---|---|---|
| Basel-Stadt | CHF 90'350 | 85 |
| Zug | CHF 85'000 | 65 |
| Zurich | CHF 85'000 | 741 |
| Geneva | CHF 82'200 | 91 |
| Appenzell A. | CHF 80'725 | 12 |
| Aargau | CHF 80'000 | 186 |
Top paying industries
View as table
| Industry | Salary | Obs. |
|---|---|---|
| Banking / Financial institutions | CHF 103'000 | 287 |
| Insurance | CHF 98'000 | 91 |
| Public administration / Associations | CHF 87'656 | 200 |
| Medical Technology | CHF 87'100 | 31 |
| Health care / Social services | CHF 86'750 | 154 |
| Chemicals / Pharmaceuticals | CHF 86'650 | 72 |
03 · Pathway
How to enter and grow
- 🎓 ICT-Fachmann/-frau EFZ
- ⏱ 3 Jahre
Official education path
The training lasts 3 years. It combines vocational school classes with practical work experience.
Typical training path
ICT-Fachmann/-frau EFZ
Curriculum
- Inbetriebnahme von ICT-Benutzergeräten
- Sicherstellen des Betriebs von ICT-Mitteln
- Unterstützen der Benutzerinnen und Benutzer
- Planen, Organisieren und Abwickeln von ICT-Supportaufgaben
Prerequisites
- obligatorische Schule abgeschlossen
- Aptitude tests (conducted by some companies or schools)
Requirements
- technical understanding
- interest in technological developments
- systematic working style
- communication skills
- accuracy and care
- teamwork skills
- abstract-logical thinking
- sociability and good manners
- 1Inbetriebnahme von ICT-Benutzergeräten
- 2Sicherstellen des Betriebs von ICT-Mitteln
- 3Unterstützen der Benutzerinnen und Benutzer
- 4Planen, Organisieren und Abwickeln von ICT-Supportaufgaben
Where this can lead
Career changers can enter the field. You need basic IT knowledge and technical understanding.
04 · Skills & fit
What it takes
Required skills
- Technical understanding
- Communication skills
- Systematic working style
- Teamwork skills
Personality fit
- Swiss career path
- Career transition
- Professional growth
05 · Daily reality
What the work feels like
Typical day
You stand at a workstation. You configure the new operating system. At the same time, you help a colleague set up her email address over the phone.
- You install and configure computers, printers, and tablets according to company guidelines.
- You maintain hardware. You update software. You expand storage space or network cards.
- You develop test plans. You run checks. You document the results carefully.
- You protect systems with firewalls and antivirus programs. You set security rules for users.
- You support staff at the helpdesk. You fix faults independently or forward them.
- You create training materials, videos, and checklists. You make it easier to use new ICT tools.
Working conditions
You work in offices, server rooms, or directly at staff workstations. Your workplace covers service companies, industry, retail, administration, or external ICT providers.
Where to learn
- ICT-Berufsbildung SchweizWaisenhausplatz 14, 3011 Bern
Strengths
- Technical understanding
- Communication skills
- Systematic working style
- Teamwork skills
Trade-offs
- Continuous training
- Shift and on-call duties
- High responsibility
- Changing work locations
06 · Similar
